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About TripAdvisor

Tripadvisor is a comprehensive platform for travelers. It provides access to millions of reviews and opinions on accommodations, restaurants, experiences, airlines, and cruises. The platform enables users to compare prices and book a wide range of travel services directly, including hotels, flights, and vacation packages.

In addition to these services, Tripadvisor offers premium products. The Business Advantage package gives hoteliers more control over the first impression a user or guest receives when they land on their hotel’s listing page. This includes the ability to choose a favorite review to feature near the top of the listing, select which “cover photos” and “favorite photos” users see first, and put together a slideshow of handpicked images to showcase the property’s best aspects.

Hoteliers can also share contact details with guests, including phone numbers (with a click-to-call function on mobile), email addresses, and links to the property’s own website. They can promote special offers and make announcements. Access to more advanced analytics capabilities is also provided, where hoteliers can see competitor and user engagement data.

Another premium service is Instant Booking, which allows travelers to book a hotel directly through Tripadvisor. In return for exposure to their vast audience, Tripadvisor charges hotels a commission fee. The amount charged depends on how many “traveler views” the hotelier would like access to.

Lastly, Sponsored Placements are available for hotels, which can increase their visibility on the platform. These are just a few examples of the products and services offered by Tripadvisor. The platform continues to evolve and expand its offerings to better serve travelers and businesses alike.

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TripAdvisor Customer Reviews (1)

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Elja Handgraaf
Elja Handgraaf
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Feb 4, 2023

TripAdvisor Customer’s Q&A

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About Tripadvisor.com Prices and Cost?

Tripadvisor.com is a platform that offers a wide range of services. For hotel bookings, the platform provides member-only prices and perks on hundreds of thousands of hotels around the world, with an average of $350 savings per stay. This is available through the Tripadvisor Plus membership, which costs $99 per year.

For restaurant bookings, the price ranges are categorized into four levels: $ (range of $1-$10), $$ (range of $11-$20), $$$ (range of $21-$30), and $$$$ (range of $31+ per person).

In terms of flights, the platform helps users find the best flight deals from hundreds of sites with just one search. It also provides filters to find direct flights that are nonstop, avoid early departure times, or even a seat that allows you to sleep perfectly flat.

It's important to note that Tripadvisor LLC is not a booking agent or tour operator, and does not charge any service fees to users of the site. The partners who list airfare and travel packages on Tripadvisor are required by law to include all fees and surcharges in their listed prices.

For tours and attractions, prices vary widely depending on the specific tour or attraction. For example, a Grand Circle Island and Haleiwa 9 Hour Tour costs $135 per adult, a Half-Day Thai Cooking Class at Organic Farm in Chiang Mai costs $22 per adult, and an All-Inclusive Ubud Tour costs $90 per adult.

In conclusion, the costs associated with using Tripadvisor.com can vary greatly depending on the specific service being used, the location, and the time of booking. It's always a good idea to check the latest prices on the Tripadvisor.com website or app for the most accurate information.

About Tripadvisor.com Payment Method?

On Tripadvisor.com, payments can be made using a credit or debit card. To update payment information, one needs to log into the Management Center at www.tripadvisor.com/Owners. After logging in, hover over the "Help & Settings" menu at the top of the page, and click on "Billing and Payments". On the right-hand side, under "Billing Information", click the "Update" link. Here, one can enter new credit card details, update the method of payment or billing information, and click "Save". The updated payment information will appear immediately. If there are any outstanding payments, the account will be charged within 24 hours. It's important to note that only one credit card may be set as the default for payments, even though multiple cards can be kept on file. The billing owner for the property can update the selected default card at any time. If the "Billing & Payment" option is not visible, it's likely that the user is not registered with Tripadvisor as the billing owner of the property. In this case, the billing owner should log into the Management Center and update the payment information. If the billing owner status needs to be shifted to someone else, a request can be submitted via the Management Center.

TripAdvisor FAQs


What are the benefits of being a TripAdvisor Plus member?

TripAdvisor Plus members get exclusive savings on hotels, a 10% discount on experiences, partner perks, and expert travel advice via text.

Can TripAdvisor Plus members save on flights?

Yes, TripAdvisor Plus members can save on flights and receive alerts on the best deals by signing up for Dollar Flight Club Premium, which costs $1/year.

Can I still use TripAdvisor Plus benefits after cancelling my subscription?

If you cancel your subscription after 90 days of signing up, you can still take advantage of the Plus benefits until your membership renewal date.

What is TripAdvisor’s cooling-off period?

If your booking was accepted less than 24 hours ago and your stay is 60 days or more away, then the cooling-off period will apply and your booking will be refunded in full.

How long does it take to receive a refund for a cancelled TripAdvisor booking?

PayPal refunds typically arrive within 24 business hours, while refunds to credit/debit cards may take up to 10 business days depending on the provider.

About Tripadvisor.com Popular Products and Services?

Tripadvisor.com is a popular platform that operates in 40 countries and 20 languages. It features approximately 1 billion reviews and opinions on roughly 8 million establishments. The platform is known for its vast array of services and products.

One of the key offerings is the ability for users to read and write reviews for Hotels, Attractions, Restaurants, and more. Users can plan their trips, read reviews, get travel advice from the community, find savings on hotels, book the perfect tour or attraction, and reserve a table at the best restaurants.

The site also offers listings for Vacation Rentals and highlights Travelers’ Choice Awards for the best of the best places, stays, eats, and experiences. Users can explore top experiences, top destinations for their next vacation, and trending travel destinations.

In addition to its namesake brand, the company's other brands include Bokun.io, Cruise Critic, FlipKey, TheFork, Holiday Lettings, Housetrip, Jetsetter, Singleplatform, Niumba, SeatGuru, and Viator.

For businesses, Tripadvisor offers premium products such as the ability to choose a favourite review to feature near the top of the listing, access to priority phone support, the ability to put together a “storyboard” which turns favourite images and reviews into a visual presentation, and the creation of a video slideshow featuring the best images.

In order to be listed on Tripadvisor, accommodations and restaurants must meet certain criteria. For example, accommodations must be open to the general public, have an official name and address, be open for a minimum of 12 consecutive weeks of the year, and have multiple rooms/units. Restaurants must serve prepared food, be open to the public, be open on a regularly scheduled basis, and be open for at least 12 consecutive weeks of the year.

Please note that the information provided is based on the latest available data and may be subject to change as services evolve over time.

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